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Privacy

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PRIVACY

(1) Where does it come from?

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our site, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our site, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our site, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@zoom4couriers.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Payment:

payment gateway comments goes here - Compliance etc.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 - COOKIES

Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not. ( Info of the cookies being used to be updated as and when required )

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

This TERMS OF USE ("Agreement") is between you (hereinafter referred to as "you" or "your") and zoom4couriers. (hereinafter referred to as "we", " our" or "us") and governs your access to and use of our platform, services ( whether through the website itself or through such other media or media channels, devices, software, or technologies as we may introduce/launch from time to time ), applications and/or websites (including the webpages contained or hyperlinked therein and owned or controlled by us) (" Platforms" and/or "Services"). Certain features of our Platforms and/or Services may be subject to additional guidelines, terms or rules ("Usage Rules"), which will be posted on our Platforms and/or Services and are incorporated by reference into this Agreement.

BY CLICKING "I ACCEPT" OR "I AGREE" ON THE SIGNUP PAGE, OR BY ACCESSING AND USING OUR PLATFORMS OR SERVICES IN ANY WAY, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT IN FULL, THEN YOU SHOULD NOT USE OR OTHERWISE ACCESS OUR PLATFORMS AND/OR SERVICES AND YOU MUST EXIT NOW.

Please note that if you are a minor in the jurisdiction in which you reside, you must have the permission of, and be directly supervised by, your parent or legal guardian to use and/or access our Platforms and/or Services, and your parent or legal guardian must read and agree to the terms and conditions provided in this Agreement prior to your use and access to our Platforms and/or Services. Notwithstanding the foregoing, however, persons under the age of 13 are not permitted to register on our Platforms and/or Services.

The Platforms are owned and/or operated by us and we reserve the right to modify or discontinue, temporarily or permanently, and at any time, the Platforms and/or Services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Platforms and/or Services.

Please note that we may modify this Agreement from time to time, and any change to this Agreement will be reflected on our applicable Platforms and/or Services, and you agree to be bound to any such changes to this Agreement when you use our Platforms or Services. Your use of our Platforms and/or Services following the posting of changes will mean that you accept and agree to all such changes. We may also, in our sole and absolute discretion, choose to alert you about any change in the terms of this Agreement by sending an email to the email address provided to us by you. It is therefore important that you regularly review the updated versions of the Agreement and keep your contact information current in your account settings to ensure that you are informed of any such changes. Modifications to this Agreement shall be effective immediately after being posted on our Platforms or Services. Also, occasionally there may be information on our Platforms or Services that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, availability, and various other information, and we reserve the right to correct any such errors, inaccuracies or omissions and to change or update such information at any time, without prior notice.

As part of our Platforms and/or Services, you may from time to time receive updates/upgrades to our Platforms and/or Services from us which may be automatically downloaded and installed to your device/systems or reflected on our websites. These updates may include bug fixes, feature enhancements or improvements, or entirely new versions of our Platforms and/or Services. You agree that we may automatically deliver such updates to you as part of our Platforms and/or Services and you shall receive and install them as required for continuous services.

OUR PLATFORMS AND/OR SERVICES

Our Platforms and/or Services are a third-party marketplace for customers like you ("Customers") to view, discuss, place orders for courier services, and pick-up and/or delivery goods/courier packages in connection therewith, with participating courier service providers (" Service Providers"), and we are a merchant of such order placement services only. Neither we, our Platforms nor our Services is/are a merchant of courier services, or any pickup or delivery services in connection therewith, and do not sell or control the Service Providers or the quality of any courier services, or any pick-up or delivery services therewith provided by the Service Providers.

On receiving an order from you, we will communicate your order requirement with the Service provider selected by you at the time of ordering and facilitate a pick-up of the parcel/courier package through such Service Provider.

The Service Providers have entered into agreements/arrangements with us to comply with state and central laws, rules, regulations and standards pertaining to courier services, sale, marketing and safety of courier packages. We, including our Platforms and/or Services, do not in any way verify the credentials or representations of any of the Service Providers, the service levels or the quality of any their products or services offered by the Service Provider, or the Service Provider's compliance with applicable laws.

The Customers using our Platforms and/or Services must make themselves comfortable through the information provided by the Service Providers on our Platforms, by contacting the Service Providers directly, or through such other means or methods as they may deem appropriate, as to the quality of products and services and reliability of the Service Providers and the Service Providers' compliance with applicable laws.

We, including our Platforms and/or Services, do not in any way guarantee the quality of any Service Provider or any pickup-up or delivery service in connection therewith, or any compliance thereof with applicable laws. In addition, a Service Provider may represent certain standards with respect to their courier services (or other services); we do not investigate or verify any such representations. We shall not be liable or responsible for any courier service or any other services, offered by the Service Providers or any errors or misrepresentations made by them (including on or through our Platforms and/or Services).

USER ACCOUNT AND REGISTRATION TERMS

Registering with us is a free service and you will receive a username and password upon completing the registration process or completing a transaction on our Platforms. Alternatively, you may create a user account by logging in with your credentials from your third party account with certain social networking sites (such as Facebook or Twitter). If you do so, you represent and warrant that you are entitled to disclose your login credentials to us and/or grant us access to your third party account without breach by you of any of the terms and conditions that govern your use of the applicable third party account and without obligating us to pay any fees. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY SERVICE PROVIDERS.

You are responsible for maintaining the confidentiality of the username and password, and you are fully responsible for all activities that occur through your user account.

You agree to:

(a) Immediately notify us of any unauthorized use of your account or any other breach of security;

(b) Promptly update the user account information to keep it true, accurate, and complete;

(c) Immediately change or alter your user name and/or password, if we believe that your user account is no longer secure or affects a third party's rights;

(d) Ensure that you exit from your account at the end of each session.

We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Agreement, we have the right to indefinitely suspend or terminate or block your access to our Platforms and/or Services and your user account with us.

ORDER PROCESSING

In case of online payments, we will only process the order after the payment has been processed and in case of "Cash on Pick-up" order payments, you shall duly make the payment to the Service Provider's personnel on his visit before your parcel is accepted for pick-up and delivery.

The pick-up, delivery and return of the courier packages will be subject to the service terms and conditions of the applicable Service Provider.

Reasonable care is taken by the Service Providers to deliver the orders to the intended recipient, however, we shall not be held responsible for any wrong delivery of the order based on the address given by you or if any person imposes to be the actual recipient and takes delivery of the couriered orders. Please refer to the service providers' FAQ's for further details.

SERVICE ISSUES

We take customer satisfaction very seriously. If you have any problems with your order, we ask that you contact the Service Provider directly, but, if you have not been able to resolve your issue with the Service Provider to your satisfaction, please contact us and we will assist and try to resolve the issue through the Service Provider.

YOUR OBLIGATIONS

You shall be responsible for:

(a) placing the complete order online with us including but not limited to:

(i) providing a correct description, weight & dimensions of the courier packages,

(ii) designating the Service Provider to perform its services,

(iii) advising the places/addresses of collection and delivery of the courier packages, and

(iv) advising the telephone number of the receiver of the courier packages at the place of delivery (local number at place of delivery);

(b) ensuring that the courier packages & shipping labels/documents (state tax forms, KYC, declaration, etc) are made available for collection by the Service Provider at the specified place of collection;

(c) ensuring that you do not ship fragile goods and that the courier packages, including their packaging, can withstand a short drop and the normal rigours of carriage and handling; and

(d) ensuring that you do not ship goods which are dangerous in nature or are prohibited or restricted in law.

YOUR REPRESENTATIONS, WARRANTIES AND COVENANTS

By using our Platforms and/or Services, you represent, warrant, and covenant that:

a. all registration information you submit are true, complete, current and accurate, and that you will maintain the accuracy of such information;

b. you will keep your password confidential and will be responsible for all use of your password and your account;

SUBMISSIONS AND FEEDBACK

In addition to the rights granted by you with respect to your Contributions, you acknowledge and agree that all questions, comments, suggestions, ideas, feedback or other information regarding our Platforms and/or Services ("Submissions") provided by you to or via us or our Platforms and/or Services are non-confidential and we (as well as any of our designee) shall be entitled to an unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

THIRD PARTY WEBSITES AND CONTENT

Our Platforms and/or Services may contain, or you may be sent/redirected through our Platforms and/or Services to, links to other websites (" Third Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties ("Third Party Content"). Such Third Party Websites and Third Party Content are not investigated, monitored, verified or checked for accuracy, appropriateness, or completeness by us (including our Platforms and/or Services), and we (including our Platforms and/or Services) are not responsible for any Third Party Websites accessed through our Platforms and/or Services or any Third Party Content posted on, available through or installed from our Platforms and/or Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Websites or the Third Party Content. Inclusion of, linking to, or permitting the use or installation of any Third Party Website or any Third Party Content does not imply approval or endorsement thereof by us. If you decide to access the Third Party Websites or to use, download or install any Third Party Content, you do so at your own risk and you agree that we (including our Platforms and/or Services) shall have no responsibility with respect thereto.

SITE MANAGEMENT

We reserve the right, but do not have the obligation, to:

a. monitor our Platforms and/or Services and your use thereto for violations of terms of this Agreement;

b. take appropriate legal action against anyone who, in our sole and absolute discretion, violates the terms of this Agreement, including without limitation, reporting such person to law enforcement authorities;

c. In our sole and absolute discretion, refuse, restrict access to or availability of, or disable (to the extent feasible) any user's Contribution or any portion thereof that may violate terms of this Agreement or any applicable policy issued by us;

d. in our sole and absolute discretion, remove from our Platforms and/or Services, or otherwise disable all files and content, that are excessive in size or are in anyway burdensome to our Platforms' and/or Services' systems; and

e. otherwise manage our Platforms in a manner designed to protect our rights and property and to facilitate the proper functioning of our Platforms and/or Services.

ADEQUATE CONSIDERATION

You agree that this Agreement is supported by reasonable and valuable consideration, the receipt and adequacy of which are hereby confirmed and acknowledged by you. Without limiting the foregoing, you acknowledge that such consideration includes, without limitation, your use of our Platforms and receipt or use of data, content, products and/or our Services, the possibility of our review, use or display of your Contribution(s), and the possibility of publicity and promotion from our review, use or display of your user-generated content.

LIMITATIONS OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, SERVICE PROVIDERS, AFFILIATES, REPRESENTATIVES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT DAMAGES ARISING FROM YOUR USE OF OUR PLATFORMS AND/OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED ONLY TO THE EXTENT OF AMOUNT PAID, IF ANY, BY YOU TO US FOR THAT SPECIFIC ORDER PLACED BY YOU THROUGH OUR PLATFORMS AND/OR SERVICES IN RESPECT OF WHICH OUR LIABILITY ARISES. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. IN NO EVENT WILL OUR SUPPLIERS/SERVICE PROVIDERS HAVE ANY LIABILITY UNDER OR RESULTING FROM THIS AGREEMENT. YOU UNDERSTAND AND AGREE THAT THE FOREGOING LIMITATION OF LIABILITY IS AN AGREED ALLOCATION OF RISK AND AN ESSENTIAL AND INTEGRAL PART OF THIS AGREEMENT. YOU UNDERSTAND AND AGREE THAT WITHOUT YOUR AGREEMENT TO THIS LIMITATION OF LIABILITY PROVISIONS, WE WOULD NOT HAVE PROVIDED THE PLATFORMS AND/OR SERVICES TO YOU.

INDEMNITY

You agree to defend, indemnify and hold us, our subsidiaries, and affiliates, and their respective directors, officers, employees, service providers, representatives and agents (collectively, the "Indemnitees") harmless from and against, any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any party due to or arising out of your Contributions; your use of our Platforms and/or Services, including, without limitation your use in violation of this Agreement and/or applicable laws; and/or arising from a breach of this Agreement; and/or any breach of your obligations, representations, warranties, or covenants set forth in this Agreement; and/or arising from your courier packages.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter/dispute for which you are required to indemnify an Indemnitee, and you agree to cooperate, at your expense, with our defence of such claims/disputes. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification provision upon becoming aware of it.

OFFERS

From time to time, we may provide offers that entitle you to certain benefits. Each such offer has its own terms and conditions, which may be set forth on such offers or communicated to you seperately.

COMMUNICATIONS

Except as explicitly stated otherwise, any notices to be given to us shall be given by email to admin@zoom4couriers.com or such other email address as we may specify from time to time. Any notices to be given to you shall be given to the email address you provided during the registration process, or such other address as you may specify. Notice shall be deemed to be given 24 hours after the email is sent.

For contractual purposes, you:

(a) consent to receive communications from us in an electronic form;

and

(b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement as if it were in hardcopy writing.

We may also choose to send notices by registered mail.

We may communicate with you by SMS, MMS, telephones, mobiles or by such other mode of communication, electronic, digital, mechanical, analogue or otherwise.

Your use of our Platforms and/or Services entitles you to receive periodic communication regarding our or third parties' products and/or services through email, SMS, MMS, telephone or by such other mode of communication, electronic, digital, mechanical, analogue or otherwise. You must not complain or take any action in law in case you get messages or emails from us or a third party. If you wish to not receive periodic informational communication from us or such third party, you can unsubscribe to the communication through your account settings.

MISCELLANEOUS

Parties hereto are independent parties. This Agreement along with the Usage Rules constitutes the entire agreement between you and us regarding our Platforms and/or Services. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. All waivers by us will be effective only if in writing. The section titles/headings in this Agreement are for convenience only and have no legal or contractual effect. This Agreement shall operate to the fullest extent permissible by law. If any provision or part of a provision of this Agreement is unlawful, void or unenforceable, then that provision or part of the provision shall be deemed to be severable from this Agreement and does not affect the validity and enforceability of any remaining provisions. This Agreement and your account may not be assigned/transferred by you without our express prior written consent. We may assign any or all of our rights and obligations to any third party at any time. We shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control.